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The Bowery Privacy Policy

Last updated: November 2025

The Bowery (“we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, and protect your information when you interact with us online, in person, or through our SMS text messaging program.

Information We Collect

We may collect personal and non-personal information when you visit our website, contact us, or sign up for SMS messages, including:

  • Personal Information: Name, phone number, and other details you provide when joining our SMS list, making a reservation, or contacting us.
  • Automatically Collected Information: Browser type, device information, and usage data collected through cookies or analytics tools.
  • SMS Program Data: Message content, date/time of communications, and opt-in/opt-out activity.

How We Use Your Information

We use collected information to provide a better experience for our guests and to maintain communication about our venue and services, including:

  • Sending operational updates such as event information, hours of operation, or service notices.
  • Responding to customer inquiries or support requests.
  • Confirming reservations or event details.
  • Maintaining internal records and compliance.

We do not use SMS messages for marketing or promotional purposes unless you have provided express written consent to receive promotional content.

Sharing and Disclosure of Information

Your privacy is important to us.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share limited data only in the following cases:

  • With trusted vendors who help us operate our SMS, website, or event systems (bound by confidentiality).
  • When required by law or legal process.
  • To protect the rights, safety, or property of The Bowery and its customers.

SMS Text Messaging Policy

By opting in to receive text messages from The Bowery, you agree to the following terms:

  • Message Frequency: Message frequency varies based on your interaction or requests.
  • Message & Data Rates: Standard message and data rates may apply.
  • Opt-Out: You may opt out of text messages at any time by replying STOP.
  • Help: For assistance, reply HELP or contact us directly.
  • Privacy: No mobile information will be shared with third parties.

Our SMS program includes only transactional, informational, or customer support updates—never unsolicited marketing messages.

Opt-In Methods

You may opt in to The Bowery’s SMS program using one or more of the following methods:

  • Verbal Opt-In: By providing your phone number to a team member or by calling The Bowery.
  • Web Opt-In: By checking the consent box on our website or submitting your number through our contact form at www.thebowery.com.
  • Written Opt-In: By signing a digital or paper form that includes a clear consent statement.

When opting in, you will see language similar to:

  • “By providing your mobile number, you agree to receive SMS updates from The Bowery. Message frequency varies. Message & data rates may apply. Reply HELP for help or STOP to cancel. No mobile information will be shared with third parties.”

Data Retention

We retain your personal data only as long as needed to fulfill the purposes described above or as required by law. Once data is no longer necessary, it is securely deleted.

Data Security

The Bowery implements reasonable administrative and technical measures to protect your information from unauthorized access, loss, or misuse. However, no online or electronic communication is completely secure, and we cannot guarantee absolute protection.

Your Rights and Choices

You have the right to:

  • Request access to or correction of your personal information.
  • Withdraw consent or opt out of communications at any time.
  • Request deletion of your information, subject to legal retention requirements.
  • To exercise your rights, contact us at info@thebowery.com.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on our website with the revised date. Continued use of our site or services after updates constitutes acceptance of the revised terms.

Contact Us

If you have any questions about this Privacy Policy or The Bowery’s SMS program, please contact us:

The Bowery

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